Anti Spam Policy

In Australia, the Spam Act 2003 has been enacted to control the huge volume of unsolicited and bogus messages (in particular from Australian sources) we receive every day.

The penalties to deter possible offenders are severe. One offence can mean some businesses will cease to exist.

In order for senders of email to comply with the legislation, a commercial electronic message must satisfy certain criteria –

a) It must not be sent without the recipient’s prior consent (express or implied)
b) It must include accurate sender information
c) It must (except in “contractual” situations) include the ability to “opt out” or unsubscribe from future messaging.

Consent may be inferred where the recipient has specifically asked that information be sent. It may also be inferred where there is a working relationship (or contractual situation) between the sender and recipient due to the supply of goods or services, or where work related, or a function of the roles or duties of the persons involved.

We have always supported any measures to inhibit spam. Our policy has always been to restrict email messages to our customers only to those necessary to inform of service changes or improvements to service. Customers who have requested no emails even of this obvious business content be sent, have been removed from our mailing list for email.

In this, we are confident no breach of the Spam Act provisions has or will occur from us. Customers who have not requested they be removed from our mailing list will continue to receive email from us as necessary.

We will continue to send you necessary emails, unless you advise us not to. Such would include Newsletters, and any emails relating to the proper and responsible conduct of business between us. To “opt out”, simply send us an email identifying who you are and requesting we discontinue sending you email information. You can do this here.

When you “opt out” we will not be able to advise you of any price changes, changes to service, new features etc, and you will need to check our website at regular intervals. Changes logged on our website will be effective as from the date posted (or as defined in the posted material) regardless the individual may not have been personally advised where an email restriction applies.

If you have any questions, please ask.

In Australia, the Spam Act 2003 came into effect 10 April 2004. The Australian Communications Authority (ACA) is responsible for enforcing the Act.