We’ll help you find the right place to begin
Whether you are leaving hospital, recovering after surgery, supporting a loved one at home, or simply unsure what equipment you may need, this page is designed to guide you toward the most practical next step.
How can we help today?
Select the option that best matches your current situation. You do not need to know exactly what equipment you need yet.
Leaving Hospital
A practical starting point for returning home safely after a hospital stay.
- Common needs include mobility, bathroom and bed support.
- Equipment may include walkers, wheelchairs, shower chairs or over toilet aids.
- Often the best option when discharge is approaching quickly.
- Suitable for temporary or changing support needs.
Daily Living Support
Practical equipment and support to make everyday life safer, easier and more comfortable at home.
- Helpful for day-to-day mobility, bathroom use, transfers and comfort.
- Suitable for ongoing disability support or changing needs at home.
- Can include walking aids, bathroom equipment, seating and bedroom support.
- A good starting point when you need practical support but are not sure where to begin.
Ageing at Home
Equipment and support to improve comfort, safety and independence at home.
- Often focused on fall prevention, transfers and day-to-day comfort.
- Common needs include walking aids, bathroom support and lift chairs.
- Useful for people planning ahead as needs gradually change.
- Can support safer living at home for longer.
Complex Needs Support
Support for more specialised mobility, seating, transfer, and daily living needs.
- Suitable for more complex or overlapping support requirements.
- Can include specialised seating, mobility equipment, transfer aids and home support.
- Helpful for disability, neurological conditions, high-care or more tailored equipment needs.
- A good starting point when standard equipment categories do not feel specific enough.
OT / Professional Support
For Occupational Therapists, hospital teams, support coordinators and aged care professionals.
- Fast access to practical equipment pathways and responsive support.
- Helpful when comparing options or arranging trials.
- Useful for discharge planning, complex needs and functional outcomes.
- Designed to support efficient decision making.
Not Sure Where to Start?
That is completely normal. Many people do not know what equipment they need at first.
- Ideal if your situation does not clearly fit one category.
- Useful when several needs overlap.
- Helpful for urgent enquiries where you just need direction quickly.
- Best for anyone wanting practical advice before browsing products.
Still deciding where to begin?
Need equipment urgently?
Start with Leaving Hospital or contact us directly for urgent guidance.
Need something short term?
We have a range of hire options available for each category, so consider whether hiring may be the best fit.
Planning for safety at home?
Start with Ageing at Home to explore practical daily living support.
We’re here to make the next step easier
If you are unsure which path is right, speak with our team and we can help guide you based on your situation, urgency and support needs.